For NDIS · Aged Care · DVA providers
No result, no hire —
no answer, no charge.
We cover your phones and your hiring only when you actually need it — a lunch break, a sick day, after-hours, or a new recruit. No full-time wage, no training, no idle hours. You pay for the work we do, and nothing when there's none.
We answer as your business — in your name, following your process — for every call you can't take. One flat rate per answered call. Nothing when the phone doesn't ring.
When you need a new support worker, we run the search, screen applicants, check compliance documents, and hand you a shortlist of three ready-to-interview candidates. Flat fee — not a percentage of salary.
Our approach
When your one receptionist can't be there, we are.
Most providers run a single receptionist. So when she's off sick, on a break, in a meeting, or away for a couple of hours, the phone still rings — and a support coordinator or someone senior has to drop what they're doing to answer it. That's expensive, and it pulls your best people off their real work.
We step in for exactly those moments. You divert the line to us, we answer as your team, and when your receptionist is back, you divert it home. You're not hiring a second receptionist for hours you don't need — you only pay for the calls we actually take.
And it's not just anyone answering. Our people are trained and experienced in aged care and the NDIS — they understand dementia, mental health and physical disability. That matters when funding is capped and every admin dollar comes out of your margin.
What we do
Two ways we take the load off
Reception cover for the gaps, and the hiring & workforce admin you don't have a full-time person for.
Process & Pricing
Simple, honest pricing.
Pay per answered call. Flat-fee recruitment. Weekly workforce plans. No lock-in, no hidden fees.
See full pricing →Why we work out cheaper
One flat rate. Nothing on quiet days.
Questions
Good to know
Find out what you'd save.
A quick call costs nothing. Tell us where your gaps are — reception cover, hiring, or workforce — and we'll show you what you'd pay us versus a hire or your current provider.